Privacy Policy

1. Privacy Principles

At TaxFormPeak, we understand the importance of protecting your personal and business information and treat the protection of your data with the highest priority. This Privacy Policy informs you about the nature, scope, and purpose of the collection and use of personal data in connection with our tax structuring services and strategic tax planning for individuals and businesses.

Our privacy practices fully comply with Singapore data protection laws, including the Personal Data Protection Act (PDPA), as well as international data protection standards, where applicable. As a professional tax structuring service provider, we place particular emphasis on compliance with these regulations and the protection of sensitive business and tax information of our clients.

2. Data Collection and Processing

In our tax structuring company, we collect and process personal data exclusively for specific purposes related to the provision of our tax services, business documentation, and tax management services, client care, and fulfillment of our contractual obligations. This includes:

2.1. Business data you provide to us:

Contact and personal information such as name, address, phone number, email address, and business identification data
Information about your business situation, tax needs, and business goals
Tax communication such as email correspondence, tax consultations, and advisory discussions
Business documents and tax information required for the provision of our services

2.2. Automatically collected system data:

Access data when visiting our website such as IP address, browser type, and operating system
Date and time of access as well as pages visited
Information about your interaction with our digital platforms and service applications

2.3. Cookies and tracking technologies: On our website, we use only technically necessary cookies and tax-relevant tracking technologies. Optionally, you can consent to the use of analytical cookies that help us improve our tax services. You can adjust your cookie settings at any time.

3. Purposes of Data Processing

We process your personal and business data for the following purposes:

Tax services and planning – To provide high-quality tax services, business documentation, and tax support
Tax processing – To help efficient and professional handling of your tax matters
Tax communication – For efficient correspondence with you, stakeholders, and relevant service providers
Service management – For billing our services, project management, and administrative purposes
Client care – To help optimal service quality and client-oriented tax relationships

4. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

Fulfillment of tax service contracts and implementation of pre-contractual measures
Compliance with legal obligations, particularly professional regulations for tax structuring services
Protection of our legitimate interests such as quality assurance or service optimization
Your explicit consent, for example for extended service offerings or newsletters

5. Data Sharing with Third Parties

Your tax data will only be shared with third parties in the following necessary cases:

Authorities and offices – When legally required or necessary for official tax processing
External business experts – Such as consultants, trainers, or other experts when required for comprehensive tax solutions
IT service providers – Who work under strict data protection conditions and help the secure operation of our tax systems
Tax correspondence – For proper handling of your tax communication and process management

As a professional tax structuring service provider, we are subject to strict confidentiality obligations and treat your tax information with the utmost discretion and professionalism.

6. Data Security and Protection Measures

We implement comprehensive technical and organizational measures to protect your tax data. This includes access restrictions, encryption according to the latest standards, regular security audits, and training of our employees in data protection and tax confidentiality matters.

For sensitive tax information and business data, additional security measures are implemented, including physical security of office premises and digital backup systems. However, completely secure data transmission over the internet cannot be guaranteed, which is why we also offer secure alternative communication channels for particularly sensitive tax information.

7. Data Retention and Deletion

We store your tax data only as long as necessary for the provision of our tax services and in accordance with legal retention periods:

Tax documents and client files are retained in accordance with business and commercial regulations (typically 7 years).
Communication data is retained for the duration of the tax relationship and possibly beyond according to legal requirements.
Tax correspondence and business information are retained in accordance with legal requirements for tax documents.
Project documentation and service records are retained for appropriate periods to help service quality.

After the expiration of legal retention periods, your data will be securely and irrevocably deleted or anonymized, with special care taken for the destruction of physical documents.

8. Your Rights as a Tax Client

As a data subject or tax client, you have the following rights:

Information about the personal data stored about you or your company
Correction of incorrect or incomplete tax data
Deletion of your data, subject to legal retention periods or legitimate tax interests
Restriction of processing under certain tax conditions
Data portability in a structured, commonly used, and machine-readable format
Objection to processing based on your particular tax situation

Please direct requests to exercise your rights to privacy@taxformpeak.com or use our tax contact form.

9. International Data Transfer

As a tax structuring service provider with international tax clients, we are also subject to various international data protection standards in certain cases. In this context, we observe the following specific principles:

Tax data minimization – We collect only the tax-related data that is absolutely necessary for our tax services.
International tax data transfer – When transferring tax-related data to countries outside Singapore, we help that appropriate safeguards according to international standards are maintained.
Tax impact assessment – For processing operations that could pose special risks to tax rights, we conduct a data protection impact assessment in advance.
Tax accountability – We document our data protection measures and can demonstrate our compliance with the regulations.

As an international tax client, you also have the right to lodge a complaint with a relevant data protection supervisory authority if you believe that the processing of your tax-related data violates applicable regulations.

10. Updating the Privacy Policy

This Privacy Policy is regularly reviewed and updated when legal or factual changes in our tax services require it. The current version is always available on our tax website. We will inform you of significant changes through appropriate tax communication channels.

Continued use of our tax services after an update is considered consent to the amended Privacy Policy.

As a professional tax structuring service provider, the trustworthy and legally compliant processing of your tax data is particularly important to us, as we work with sensitive tax information and business data. We are available to you at any time for questions.